Privacy Policy

Last Updated: 10.03.2025

Your trust and security are important to us. This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit and shop on our designer clothing online store. Please read this Privacy Policy carefully to understand how your data is processed and how you can exercise your rights.

1. What Personal Data We Collect

We collect personal data that you voluntarily provide when using our online store, such as:

  • Full name

  • Shipping address

  • Phone number

  • Email address

  • Payment details (e.g., credit card information and other payment methods)

  • Purchase history

We may also collect data automatically through the use of cookies and other technologies, including:

  • IP address

  • Device type

  • Products and pages viewed

  • Time of visit

2. How We Use Your Data

We use your personal data for the following purposes:

  • Processing orders and delivering products

  • Customer support

  • Sending order confirmations and delivery status updates

  • Personalising your shopping experience and offering special deals or promotions

  • Analyzing consumer behaviour trends to improve services and products

3. How We Protect Your Data

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or manipulation. Your data is stored in a secure database and encrypted during transmission using SSL (Secure Sockets Layer) technologies.

4. Sharing Your Data

We do not sell, exchange, or disclose your personal data to third parties without your consent, except in the following cases:

  • When necessary to fulfil your order (e.g., with a courier company)

  • When required by law or in response to legal requests from government or law enforcement authorities

  • When necessary to protect our rights and interests, including preventing fraud

5. Your Rights

You have the right to:

  • Request access to your personal data

  • Request correction or deletion of your personal data

  • Object to the processing of your data for direct marketing purposes

  • Request restriction of processing or data portability

To exercise these rights, you can contact us at [email address] or through our online contact form.

6. Use of Cookies

Our online store uses cookies to enhance your user experience. Cookies help us personalise content, analyse traffic, and collect data about visitor behaviour. You can manage cookie settings through your browser’s settings.

7. Children

Our store does not knowingly collect personal data from individuals under the age of 18. If we learn that we have collected data from a person under 18 without the consent of a parent or guardian, we will take appropriate steps to delete that data.

8. Changes to the Privacy Policy

We reserve the right to update or change this Privacy Policy. Any changes will be posted on our website with an updated date. We recommend that you regularly review this page to stay informed about any updates.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please feel free to contact us at:

  • Email: palessiostore@gmail.com

Thank you for choosing our store!