I. DEFINITIONS

  • User/Client: Any individual accessing the website to browse or make a purchase.

  • Product(s): Fashion garments and accessories displayed for sale.

  • Order: A purchase request made by a User via the online store.

  • Contract: A legally binding distance agreement between the User and the Company.

  • Working Days: Monday to Friday, excluding public holidays in the EU or UK.

II. PRODUCTS AND PRICING

  1. All products are presented with the highest degree of accuracy regarding description, quality, and specifications.

  2. Prices are shown in [GBP] and include VAT unless otherwise stated.

  3. The Company reserves the right to adjust pricing and product availability without prior notice, which does not affect already confirmed orders.

  4. Due to the limited-edition nature of luxury products, availability is not guaranteed.

III

. ORDERS AND CONTRACT FORMATION

  1. Orders can be placed online through the website.

  2. By clicking the “Place Order” button, the User submits a legally binding purchase offer.

  3. An Order Confirmation sent via email constitutes acceptance and the formation of a binding contract.

  4. The Company reserves the right to reject an order due to errors, stock unavailability, or suspicion of fraud.

IV. PAYMENT METHODS

We accept the following payment options:

  • Credit/Debit Card (Visa, Mastercard, etc.)

  • PayPal / Stripe (if enabled)

For UK users: In compliance with the Consumer Contracts Regulations 2013, all pricing, including taxes and delivery charges, will be clearly displayed before order confirmation.

V. SHIPPING & DELIVERY

  1. Shipping is available across the EU, UK, and selected international countries.

  2. Orders are shipped via trusted courier services (e.g., DHL, UPS, Royal Mail).

  3. Delivery timelines:

    • EU: 8-10 working days

    • UK: 12-15 working days

  4. Clients are responsible for inspecting their shipment upon receipt and reporting any visible damages or discrepancies immediately.

VI. RETURNS & CANCELLATIONS

EU Customers (as per EU Directive 2011/83/EU):

  • You may cancel your order within 3 days of receiving the goods, with no need to provide a reason.

  • Products must be returned in their original condition, unworn, unwashed, with tags and packaging intact.

  • Return shipping costs are borne by the customer unless the item is faulty or incorrect.

UK Customers (as per Consumer Contracts Regulations 2013):

  • Right to cancel within 14 days from delivery without reason.

  • Refunds will be processed within 14 days of receiving returned goods.

  • Return shipping costs are the customer’s responsibility unless the item is defective.

Note: Custom-made or personalised items are non-returnable, as per applicable consumer laws.

VII. WARRANTY & LIABILITY

  1. All products are carefully inspected prior to dispatch.

  2. In the case of manufacturing defects, you are entitled to a replacement or full refund.

  3. We are not responsible for damage resulting from misuse, improper care, laundering, or alteration.

VIII. DATA PROTECTION & PRIVACY

  1. We collect and process your data in accordance with:

    • EU GDPR (Regulation (EU) 2016/679)

    • UK GDPR + Data Protection Act 2018

  2. Your personal data is used strictly for:

    • Fulfilling orders and delivery

    • Invoicing and legal compliance

    • Customer service communication

    • Optional marketing communications (with your explicit consent)

  3. Data is never sold to third parties. It is shared only with necessary partners such as delivery couriers and accounting services.

  4. This website uses cookies to enhance functionality. You can manage cookie preferences upon your first visit.

IX. INTELLECTUAL PROPERTY

All content on this website—including images, text, graphics, product names, and design elements—is protected by copyright and intellectual property laws.
Unauthorized use, reproduction, or distribution is strictly prohibited without prior written consent.

X. DISPUTES & JURISDICTION

  1. We aim to resolve all disputes amicably and fairly.

  2. In the event of a legal dispute:

    • EU customers may take action under the laws of their country or ours.

    • UK customers are subject to the jurisdiction of the courts of England and Wales.

XI. FINAL PROVISIONS

  1. We reserve the right to update these Terms & Conditions at any time.

  2. Changes take effect immediately upon being published on the website.

  3. Users are advised to review these Terms periodically for updates.

  4. In case of translation discrepancies, the English version shall prevail.